• Be the subject matter expert on assigned state and federal policy for provider dispute and IDR matters, while applying newly proposed laws and regulations to processes in assigned jurisdictions. • Prepare concise, user-friendly briefing based on case needs. • Be the team resource through mentoring team members, maintaining workflows, and work cross functionally to implement solutions where needed. • Partner with PRO Counsel, Regulatory Affairs colleagues, and cross functional business partners to problem solve and stand up new processes. • Support + optimize sustainable processes which simplify our growing team's outputs while ensuring high quality deliverables. • Manage projects with notable complexity with business area implications, developing action plans and managing from start to completion. • Deliver multiple, simultaneous and diverse assignments while adhering to strict deadlines. • Support cross-training, and knowledge development across Oscar • Perform eligibility reviews of disputed claims to ensure all cases are routed to the appropriate venue • Manage the end-to-end administrative lifecycle of each dispute by maintaining real-time updates on project management boards, gathering and redacting member documentation, and uploading supporting evidence to the appropriate portal stages within set regulatory deadlines • Independently manage workload and related dependencies in compliance with required regulatory timelines • Compliance with all applicable laws and regulations • Other duties as assigned