• Support ICHRA segmentation updates, manual data uploads, audience list refreshes, and QA within Braze to support communications developed by your Manager. • Support the execution and support of ongoing ICHRA operational campaigns including payments, monitoring workflows, error messaging, and optimization of recurring communications. • Support intake, prioritization, and organization of collateral and communication requests from Product, Operations, AM/IM, Gravie Care, Finance, Carrier Relations, and other stakeholders. • Conduct periodic audits of ICHRA-facing communications and collateral to ensure accuracy as operations, regulatory requirements, or product features evolve, and implement updates as needed. • Assist in the development of new collateral as identified by Manager. • Help review and edit communications to support your Manager, as needed, for clarity, tone, and alignment with Gravie’s brand guidelines across member and employer touchpoints. • Help support your Manager with ongoing projects that help support the overall member, employer and product marketing experience. • Help shape the communications experience for a fast growing ICHRA benefit portfolio and ensure members and employers receive clear and helpful messaging. • Join a team that is scaling quickly and contribute to building communications infrastructure that drives meaningful impact.