• Support the administration of employee benefits programs by assisting with enrollments, data updates, audits, documentation, and employee inquiries. • Handle inbound Total Rewards employee questions through the HR Zendesk ticketing system, providing accurate responses or routing issues appropriately. • Assist with leave of absence administration tasks, benefits-related documentation, and routine follow-ups with vendors or internal partners. • Provide support for compensation and payroll processes by documenting changes, validating data for accuracy in HRIS, and supporting reporting and audits. • Perform regular audits and data checks across Total Rewards and People Operations systems to ensure accuracy and compliance. • Maintain and update documentation, job aids, and process guides related to Total Rewards workflows. • Identify opportunities to improve efficiency, reduce manual work, and streamline recurring administrative tasks. • Support special projects and initiatives across the Total Rewards and People Operations teams as needed.