• Execute AR workflows including collections outreach, payment follow-ups, and account monitoring • Serve as the primary AR point of contact for wholesale retailer partners • Build strong working relationships with retailers through clear, professional communication • Apply and reconcile customer payments accurately (ACH, credit card, wire, etc.) • Respond to invoice, balance, and payment inquiries and escalate issues as needed • Work within NetSuite and other HYER systems to maintain accurate AR records • Support AR reporting and month-end close activities