• Assist with building and maintaining long-lasting customer relationships • Communicating with clients to ensure that all of their needs are understood and addressed • Help resolve issues as they arise and keep track of all processes that pertain to the clients' desires • Delivering exceptional client service on a day-to-day basis • Act as the client’s representative in to ensure that their needs are fulfilled • Develop and maintain key relationships across accounts • Strive to maintain and increase overall customer satisfaction based on their business needs • Meet established goals for sales with current and new customers • Act as liaison between the customer and internal teams