Included Health

Access. Answers. Advocacy. We're raising the standard of healthcare for everyone.

Senior Administrative Assistant

Full TimeRemoteTeam 1,001-5,000Company SiteLinkedIn

Location

United States

Posted

14 days ago

Salary

$73.3K - $123.8K / year

Associate Degree3 yrs expEnglish

Job Description

• Proactively manage the day-to-day needs and requests from the SVP of Clinical Services. • Develop a general understanding of the team’s function, goals, and priorities so your support can be strategic and informed. • Respond to calendar scheduling requests and coordinate internal and external meetings across the company. • Coordinate in-person meeting and offsite logistics, including catering, conference space, and attendee communications for the SVP and her direct reports. • Coordinate regular team communication forums (primarily virtual) for the large and diverse team (~1000 employees). • Compile, submit, and track expenses in Workday for the SVP and major expenses (e.g., in conjunction with an offsite) for direct reports. • Assist in submitting Purchase Orders and supporting the procurement process. • Assist with booking travel and managing logistics for the SVP as needed. • Coordinate ad hoc team meetings, activities, and communications when requested. • Arrange and schedule interviews in partnership with recruiting. • Project manage tasks to ensure follow-up to action items, leverage internal networks and teams to effectively manage workflow, and ensure next steps from team meetings are tracked and followed up on in coordination with the SVP. • Assist in planning and execution of large-scale events for the broader organization when requested. • Partner with the Senior Administrative Assistant to the Chief Health Officer to ensure tight alignment across CHO needs.

Job Requirements

  • Minimum of 3+ years of recent, full-time administrative support experience reporting to one or more executives (within the last 3–5 years).
  • 3+ years of managing executive calendars, expenses, and travel.
  • Tech savvy with expertise in G-Suite, Slack, Mac, and AI tools (Workday experience a plus).
  • Communication and Collaboration: Exceptional interpersonal skills with a talent for clear communication, active listening, and tailoring interactions to diverse stakeholders. Demonstrates a strong collaborative approach and willingness to work cross-functionally.
  • Project Management: Excels at managing multiple projects with tight deadlines, showcasing strong organizational, planning, and prioritization skills.
  • Adaptability and Initiative: Thrives in a fast-paced environment, readily adapts to change, and proactively seeks new challenges and technologies.
  • Team and People Orientation: This team delivers care to millions of people every year, so collaboration and fostering teamwork and community is part of the job.
  • Discretion and Customer Focus: Maintains confidentiality with sensitive information and consistently provides exceptional customer service that anticipates needs and exceeds expectations.
  • Travel: Ability to travel at least once per quarter.
  • Working Hours: Flexible across time zones and able to work outside of typical business hours, as needed.

Benefits

  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  • Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
  • 12 weeks of 100% Paid Parental leave
  • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
  • Work-From-Home reimbursement to support team collaboration home office work

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