Included Health
Access. Answers. Advocacy. We're raising the standard of healthcare for everyone.
Senior Administrative Assistant
Location
United States
Posted
14 days ago
Salary
$73.3K - $123.8K / year
Associate Degree3 yrs expEnglish
Job Description
• Proactively manage the day-to-day needs and requests from the SVP of Clinical Services.
• Develop a general understanding of the team’s function, goals, and priorities so your support can be strategic and informed.
• Respond to calendar scheduling requests and coordinate internal and external meetings across the company.
• Coordinate in-person meeting and offsite logistics, including catering, conference space, and attendee communications for the SVP and her direct reports.
• Coordinate regular team communication forums (primarily virtual) for the large and diverse team (~1000 employees).
• Compile, submit, and track expenses in Workday for the SVP and major expenses (e.g., in conjunction with an offsite) for direct reports.
• Assist in submitting Purchase Orders and supporting the procurement process.
• Assist with booking travel and managing logistics for the SVP as needed.
• Coordinate ad hoc team meetings, activities, and communications when requested.
• Arrange and schedule interviews in partnership with recruiting.
• Project manage tasks to ensure follow-up to action items, leverage internal networks and teams to effectively manage workflow, and ensure next steps from team meetings are tracked and followed up on in coordination with the SVP.
• Assist in planning and execution of large-scale events for the broader organization when requested.
• Partner with the Senior Administrative Assistant to the Chief Health Officer to ensure tight alignment across CHO needs.
Job Requirements
- Minimum of 3+ years of recent, full-time administrative support experience reporting to one or more executives (within the last 3–5 years).
- 3+ years of managing executive calendars, expenses, and travel.
- Tech savvy with expertise in G-Suite, Slack, Mac, and AI tools (Workday experience a plus).
- Communication and Collaboration: Exceptional interpersonal skills with a talent for clear communication, active listening, and tailoring interactions to diverse stakeholders. Demonstrates a strong collaborative approach and willingness to work cross-functionally.
- Project Management: Excels at managing multiple projects with tight deadlines, showcasing strong organizational, planning, and prioritization skills.
- Adaptability and Initiative: Thrives in a fast-paced environment, readily adapts to change, and proactively seeks new challenges and technologies.
- Team and People Orientation: This team delivers care to millions of people every year, so collaboration and fostering teamwork and community is part of the job.
- Discretion and Customer Focus: Maintains confidentiality with sensitive information and consistently provides exceptional customer service that anticipates needs and exceeds expectations.
- Travel: Ability to travel at least once per quarter.
- Working Hours: Flexible across time zones and able to work outside of typical business hours, as needed.
Benefits
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
- 12 weeks of 100% Paid Parental leave
- Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
- Work-From-Home reimbursement to support team collaboration home office work