• Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators. • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process. • Complete all administrative tasks, including but not limited to time reporting and assigned training. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.