• Build and grow trusted customer relationships through consultative, value-driven engagement. • Develop a deep understanding of customers’ business and technology priorities to identify aligned opportunities. • Create and execute strategic account plans to drive pipeline growth, accelerate sales cycles, and achieve revenue targets. • Lead and coordinate cross-functional teams—including pre-sales, industry specialists, and Microsoft stakeholders—to ensure successful execution of account strategy. • Manage multiple accounts, prioritizing effectively to meet evolving customer needs and business goals. • Own the full sales cycle from opportunity creation to close, ensuring a high-quality customer experience throughout. • Maintain accurate pipeline management, forecasting, and reporting to enable predictable business performance. • Identify and execute on upsell and cross-sell opportunities within assigned accounts. • Act as a strategic advisor and thought partner, capturing and applying customer feedback to maximize long-term value. • Build and maintain strong relationships with Microsoft field teams to drive joint sales motions, co-sell alignment, and mutual success. • Collaborate with marketing to support demand generation activities including webinars, events, and Account-Based Marketing (ABM) campaigns. • Engage with senior leadership, both in business and IT, to position our solutions as enablers of transformation and growth. • Own new logo acquisition efforts within the SMC segment, identifying and closing net-new business aligned to Microsoft’s key solution areas. • Build and execute territory and account plans, with a focus on whitespace penetration and high-value prospects. • Partner closely with Microsoft field teams to uncover, qualify, and jointly pursue co-sell opportunities through the Microsoft commercial marketplace and co-sell motion. • Collaborate with marketing on outbound strategies, and lead-gen programs targeting priority SMC accounts. • Maintain high activity levels and meet KPIs related to pipeline creation, and opportunity conversion.