• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family • Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs • Build strong connections with consumers, earning trust through professional, clear, and friendly communication • Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms • Enroll consumers via inbound and outbound calls generated by company marketing efforts • Follow a proven sales and compliance call flow to ensure quality and consistency • Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information • Accurately document all interactions in line with standard operating procedures • Participate in ongoing training and coaching to sharpen your skills and boost performance • Adhere to all company policies, scripts, and designated processes