The most advanced foot traffic analytics platform for anyone with a stake in the physical world.
Senior Customer Success Manager
Location
United States
Posted
20 days ago
Salary
$99K - $112K / year
Job Description
Job Requirements
- BA/BS degree
- 5+ years of Customer Success experience
- Drives long-term customer retention, adoption, and expansion for high-value and complex accounts.
- Develop and execute tailored success plans for Mid-Market and Strategic Customers.
- Keen attention to detail to drive exceptional execution and operational quality.
- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization
- Aptitude for being organized with flexibility to deliver results in a fast-paced environment
- Experience working with cross-functional teams and projects
- Demonstrated experience in presenting complex data in understandable ways to address customers business questions
- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly.
- Remote opportunity with approx. 25% travel
Benefits
- Health insurance
- Dental and vision coverage
- Flexible time off
- 401K plan
- Equity awards
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