• Fully own budgeting, forecasting, and actuals management for five teams within Global Operations • Maintain accurate headcount forecasting for all groups, particularly those with more volatile and complex rosters, such as Customer/Technical Support • Serve as a capable and trusted partner to your SVP stakeholders, sharing data and recommendations with confidence and evidence • Build and maintain financial reporting that brings clear visibility to the financials, allowing for informed decision-making • Incorporate non-financial metrics into planning and reporting such as customer support call volumes and content titles produced • Actively identify ways to perform your duties more efficiently, enabling increased workload and impact for the team and company • Perform ad hoc analysis and special projects as needed • Bring a positive, collaborative, and supportive energy to Corporate Enabling Finance