Qualfon

Be the best and make each person's life better.

Customer Order Support Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1995H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

24 days ago

Salary

$14 / hour

High School1 yr expEnglish

Job Description

• Manage the end-to-end order process for internet Upsell Internet Packages • Act as liaison between sales team and other internal departments • Monitor orders and the statuses • Escalate calls as needed • Place outbound calls as needed to follow up on customers’ concerns or provide additional support • Remain calm and professional when handling escalated situations or upset customers • Build lasting relationships by earning customer trust and delivering consistent, reliable service

Job Requirements

  • Must live in the State of Texas
  • High-speed Internet via wired ethernet connection, no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
  • Minimum 1 year of customer service experience required
  • 1 year of call center experience is required
  • Prior Work from Home Experience is required
  • High School diploma or GED required
  • Strong written and verbal communication skills
  • Professional, articulate voice and listening skills
  • Computer savvy and can resolve minor technical issues with minimum assistance
  • Typing 25 words per minute with 90% accuracy

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off

Related Job Pages

More Customer Support Jobs

Customer Support24 days ago
Full TimeRemoteTeam 501-1,000Since 2006H1B No Sponsor

NMCI/Flank Speed End User Support Specialist providing Navy IT support

Cyber Security
Florida

Customer Support Specialist

Ensora Health

Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community.

Customer Support24 days ago
Full TimeRemoteTeam 428

Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices.  Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions ...

Iowa + 38 moreAll locations: Iowa, Ohio, Texas, Maine, Idaho, Kansas, Maryland, Nevada, Florida, Alabama, Georgia, Indiana, Michigan, Louisiana, Arizona, Montana, Illinois, Delaware, Kentucky, Missouri, Nebraska, Virginia, Colorado, California, New Jersey, Minnesota, Tennessee, Wisconsin, Connecticut, Mississippi, South Dakota, North Dakota, Rhode Island, Massachusetts, Pennsylvania, New York, New Hampshire, North Carolina, South Carolina

Privacy & Trust Support Specialist

ClassDojo

Helping every child on Earth get an education they love

Customer Support25 days ago
Full TimeRemoteTeam 51-200Since 2011H1B No Sponsor

Privacy & Trust Support Specialist at ClassDojo protecting user trust

United States
$25 - $32 / hour

Customer Support Specialist

PlanHub

Simplified Preconstruction for Everyone #planhub

Customer Support25 days ago
Full TimeRemoteTeam 51-200Since 2008H1B No Sponsor

Customer Support Specialist at PlanHub managing client interactions and support tasks.

Florida
$45K - $50K / year