Qualtrics
Three powerful suites for optimizing experiences across your business
Principal Solution Engineer – TMT
Solutions EngineerSolutions EngineerFull TimeRemoteTeam 5,001-10,000Since 2002H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
24 days ago
Salary
$141.5K - $203K / year
Bachelor Degree6.5 yrs expEnglishCloudJava ScriptSQL
Job Description
• Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction.
• Provide direction and specialist knowledge in applying the technology/application to the customers organization.
• Develop and deliver high quality Qualtrics presentations and product demonstrations.
• Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions.
• Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services.
• Effectively consult with management of customer organizations.
• Participates in sales planning and business development activities.
• Develop and demonstrate moderately complex solutions.
• Architect solutions and prototype solutions for customers.
• Present and articulate Qualtrics product's strengths, relative to competitors.
• Interacts with development to enhance/refine Qualtrics products for the Healthcare team.
Job Requirements
- Minimum of 6.5 years of prior Sales/Solutions Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
- High energy, self-starter comfortable with ambiguity in entrepreneurial environments.
- Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
- Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
- Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
- Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques.
- Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories
- Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
- Undergraduate degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.)
- Legally authorized to work in United States
- Travel required (Up to 25%)
- Preferred Qualifications
- Experience in HTML, CSS, JavaScript, SQL a plus
- Experience and familiarity with contact centers and voice of the customer programs
- Experience and familiarity with AI and Large Language Models
- Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support
Benefits
- 100% Performance based promotions - not politics or tenure
- Pension plan match
- We offer private dental and health insurance
- Qualtrics Experience Program - $1,800 gross per calendar year for an experience of your choosing (eligible after a year) - Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
- Wellness reimbursement - up to the value of $300 per quarter can be reimbursed for a variety of wellness activities
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