Included Health
Access. Answers. Advocacy. We're raising the standard of healthcare for everyone.
Manager, Clinical Training – Onboarding
Location
United States
Posted
14 days ago
Salary
$108K - $152K / year
Bachelor Degree4 yrs expEnglish
Job Description
• Lead the team responsible for the end-to-end readiness of a ~1,500-person clinical workforce.
• Manage a cross-functional team serving as the primary influencer with business stakeholders.
• Cultivate strategic alliances across the organization to integrate training as a business partner.
• Focus on Governance, Capacity Planning, and Scalability.
• Achieve "Speed to Proficiency" through data-driven decisions and high-leverage technology.
Job Requirements
- Education: Bachelor’s degree in Nursing (BSN), Healthcare Administration, Organizational Development, or a related field.
- Experience: 4+ years in clinical training and/or onboarding; 2+ years of people management experience; preferred leading remote/distributed teams.
- Operational Mastery: Proven experience in capacity planning and managing complex logistics (rosters, provisioning, scheduling) in high-volume environments.
- Technical Proficiency: Advanced experience leveraging Learning Management Systems (LMS) and Knowledge Base platforms to scale programs.
- Data Literacy: Ability to analyze complex data sets and translate them into actionable operational improvements and executive-level reports.
- Preferred Qualifications: Active clinical license (RN or similar clinical experience) is highly preferred.
- Experience leading teams through rapid organizational scaling or "Surge" hiring periods.
- Knowledge with the Athena EHR platform
Benefits
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
- 12 weeks of 100% Paid Parental leave
- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
