FICO

FICO is an analytics company helping businesses make better decisions that drive higher levels of growth and success.

Senior Technical Writer

Technical WriterTechnical WriterFull TimeRemoteTeam 1,001-5,000Since 1956H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

23 days ago

Salary

$101K - $159K / year

Bachelor DegreeExperience acceptedEnglishJavaPython

Job Description

• Supporting UK-based teams, work must start between 7-8 am EST daily • Proactively learn about FICO products • Work with development team to define documentation deliverables for each release • Research, write, and edit deliverables • Coordinate production and handoff of final deliverables • Explore architectural and platform issues relevant to products • Provide technical assistance to sales, marketing, support, and other technical writers • Interact with Product Managers, Development, QA teams, subject-matter experts • Collaborate with other technical writers across FICO to improve processes

Job Requirements

  • BA/BS degree in Technical Writing, English or Computer Science or relevant field
  • Significant technical writing or software development experience
  • Proven ability with English spelling, grammar, punctuation, syntax and composition rules
  • Experience writing programming guides and API references
  • Experience writing topics in DITA and working with a content management system
  • Familiarity with Java, Python, or another object-oriented programming language
  • Demonstrable experience with XML and HTML
  • Experience with Git/GitHub workflows
  • Experience with Bitbucket and Markdown or Docs-as-code is a plus
  • Experience working in an Agile environment is a plus

Benefits

  • Highly competitive compensation
  • Benefits and rewards programs
  • Employee resource groups
  • Social events promoting interaction and camaraderie
  • Work/life balance

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