• Lead strategic initiatives across the Credit and Fraud lifecycle, acting as project manager to successfully launch new products, onboard clients, and drive initiatives while minimizing risk exposure and escalations • Gather, analyze, and document comprehensive business requirements to ensure clarity and alignment • Oversee and coordinate testing efforts, ensuring all project deliverables meet requirements, uphold high-quality standards, and comply with documentation protocols • Collaborate with cross-functional teams to manage new client integrations, conversions, merchant terminations, support rebranding efforts, and facilitate client deconversions seamlessly • Drive portfolio growth and enhance client satisfaction by balancing risk management, portfolio soundness, and the deployment of new products and clients through a collaborative cross-functional approach • Champion innovative strategies for product deployment, driving continuous improvement and business innovation • Provide effective and credible challenges to critical business decisions and processes to ensure sound outcomes • Perform additional duties and lead special projects as assigned