Jorie AI
End-to-End Revenue Cycle Management AI Automation
Customer Success Associate/Specialist
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn
Location
Illinois
Posted
32 days ago
Salary
$80K - $100K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Handle client inquiries via telephone, email, etc.
• Assist in the onboarding process, providing education and training to clients about RCM processes.
• Prepare and run weekly and monthly check-in and KPI customer calls.
• Maintain positive relationships with customers, ensuring their satisfaction and loyalty.
Job Requirements
- 5-7 years in client service in medical revenue cycle management
- Understanding of medical billing concepts and terminology
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
