Grow Therapy
Quality therapy that’s covered by insurance.
Lead Insights Analyst, Customer Insights
Business AnalystBusiness AnalystFull TimeRemoteTeam 201-500Since 2020H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
33 days ago
Salary
$127K - $148K / year
Bachelor Degree4 yrs expEnglishSQL
Job Description
• Analyzing customer sentiment data collected from internal users & external audiences to identify pain points & opportunities
• Pulling internal data across different data sources to size impact on KPIs
• Creating presentations that combine quantitative findings with qualitative insights
• Working with various Business Operations stakeholders on identifying key questions, translating to a project plan, and sharing back findings & recommendations
Job Requirements
- 4+ years of experience in an analytical role, with intermediate SQL and some experience with dashboarding software
- Healthcare experience in either the patient, provider, or payor spaces
- Experience working with projects that use data to drive improvements in customer experiences
- Love building presentations & data visualizations – telling both the customer story and the business impact
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
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