Business Systems Analyst
Systems EngineerSystems EngineerFull TimeRemoteTeam 10,001+Since 1933H1B No SponsorCompany SiteLinkedIn
Location
Virginia
Posted
22 days ago
Salary
$65K - $75K / year
High School1 yr expEnglishSQL
Job Description
• responsible for facilitating troubleshooting on the Warehouse Management System (WMS) and/or Transportation Management System (TMS) applications
• support local hardware and network troubleshooting and/or deployment as reported
• assist in the escalation path for operations regarding incident resolution
• manage Service Now incident tickets, documenting issues, and proposing long-term improvements
• manage the hardware and IT assets in the facility
• provide testing support, end-user training, and assist with Standard Work documentation for IT
• attend meetings with internal and/or external customers
• perform other duties as assigned
Job Requirements
- H.S. diploma/GED required
- Associate's degree preferred
- Information Technology or Supply Chain
- One (1) year or more Supply Chain, Logistics, Warehouse, or Transportation industry experience required
- One (1) year or more Warehouse Management System (WMS) or Transportation Management System (TMS) knowledge, support, and/or deployment preferred
- One (1) year or more Hardware and/or network knowledge and/or support preferred
- Experience with Manhattan SCALE WMS or Blue Yonder/JDA TMS beginner preferred
- Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rules beginner preferred
- SQL knowledge to write and execute a query as well as export and validate the returned results for accuracy beginner preferred
- Report development and ZPL label generation beginner preferred
Benefits
- comprehensive health and welfare benefits
- medical, prescription, dental, vision, life insurance and disability insurance options
- paid time off for vacation, illness, bereavement, family and parental leave
- tax-advantaged 401(k) retirement savings plan
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