• Partner with Sales, Solutions Engineering, and Architecture teams during pre-sales to support complex and enterprise-level opportunities • Lead discovery and solution-scoping sessions to understand prospect business processes, technical requirements, and success criteria • Translate customer workflows and operational needs into scalable ERP solution designs • Support RFP/RFI responses, proposal reviews, and executive-level solution presentations • Deliver customer-specific demonstrations and implementation approach discussions to articulate Datacor’s value and execution capabilities • Act as a technical and functional advisor during deal shaping to reduce implementation risk and set clear expectations • Lead end-to-end delivery of large, complex, multi-entity implementation projects across major markets • Own project strategy, governance, scope management, risk mitigation, and executive communication • Serve as the primary escalation point for high-risk or high-visibility projects • Guide customers through key milestones including discovery, design, configuration, testing, training, and go-live • Partner closely with Product, Engineering, and Architecture teams to ensure solution alignment and feasibility • Identify gaps in standard workflows and design short- and long-term solutions to meet business needs • Build trusted-advisor relationships with executive, operational, and technical stakeholders • Communicate complex technical and functional concepts clearly to both technical and non-technical audiences • Proactively manage customer expectations and drive alignment across internal and external teams • Support cross-sell and upsell initiatives by identifying additional solution opportunities during implementations • Mentor Implementation Specialists and project leads on enterprise delivery best practices • Contribute to internal documentation, delivery standards, and implementation methodology improvements • Share industry best practices and lessons learned to continuously elevate delivery quality • Support internal training initiatives across Implementation, Sales Engineering, and Customer Success teams