• Provide regular updates on marketing request management and fulfillment progress • Track and manage Sales and Marketing requests to ensure timely completion and delivery • Partner directly with Strategic Partnerships to promote Koalafi through thought leadership content and merchant marketing initiatives • Coordinate promotions for new merchant launches and distribution opportunities • Curate engaging giveaways, contests, and event activations to drive merchant participation and engagement • Manage communication and workflows with print vendors to support marketing and event asset production • Oversee additional marketing asset requests from merchants, ensuring high-quality and on-time fulfillment • Process and coordinate all POP (point-of-purchase) orders and related event materials • Support event planning and execution, including staffing logistics and ensuring appropriate on-site coverage • Plan and execute end-to-end event logistics, including 20+ conferences and client events each year • Collaborate with internal teams to define event objectives, budgets, and success metrics • Develop and manage detailed event timelines, budgets, and vendor contracts (venues, caterers, audiovisual, décor, schedules, etc.) • Partnering closely with Marketing and Sales, ensure brand consistency and compliance with company and regulatory standards in all event materials and communications • Attend and support select conferences and events (approximately one per month) to ensure successful execution, provide onsite coordination, and gather direct feedback • Analyze event performance and prepare post-event reports, including feedback, ROI analysis, and recommendations for improvement • Stay updated on industry trends and emerging event technologies to enhance engagement and efficiency • Responsible for meeting lead generation goals at each applicable event and conference