Gartner
We deliver actionable, objective insight that drives smarter decisions and stronger performance.
Operations Specialist – Virtual Marketing Programs
Location
Connecticut + 1 moreAll locations: Connecticut, Texas
Posted
25 days ago
Salary
$56K - $78K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Join Gartner’s leading analysts and advisors to host public live virtual sessions that showcase their research and insights to thousands of professionals.
• Execute and host live virtual sessions, including reading from a script, introducing the presenter, providing audience instructions, covering promotional announcements and operating the 3rd party webinar platform.
• Post content on our webinar platform and gartner.com.
• Collaborate with the Marketing Program Manager to analyze program data and identify program benchmarks and bright spots.
• Collaborate with the Marketing Program Manager to find areas of optimization within program operations and/or promotional channels including email and social media.
• Collaborate with the Marketing Program Manager to identify innovations and propose pilot opportunities.
• Provide presenter access details and trainings for sessions, ensuring the success of our events through detail accuracy and collaboration via multiple trackers and platforms.
• Collect PowerPoint presentations from presenters and provide them with final versions.
• Request, add and edit standard virtual event instructional and promotional slides for presentations.
• Edit scripts to align with virtual event details and promotions.
• Upload presentations and promotional slides to virtual sessions platform.
• Respond to our sales teams and prospective clients on their inquiries and requests in a timely manner.
• Manage promotional email requests and become a liaison to partners in Digital Marketing.
• Provide key metrics and analysis based upon our event data for individual sessions.
• Update registration reports on daily basis and send weekly notifications to stakeholders.
• Manage preparatory sessions for our sessions with team members and internal/external presenters.
• Support additional assignments to maintain consistency, promote accountability and optimize efficiency.
Job Requirements
- Bachelor’s degree in marketing, business, or related field preferred
- Experience with virtual platform content preferred
- 2-3 years of marketing, operations, and/or related experience
- Experienced user of Excel and PowerPoint
- Familiar with Google Drive
- Effective oral and written communication skills
- High level of accuracy and proven attention to detail with excellent organizational skills
- Project Manager mindset who can juggle multiple, competing priorities simultaneously
- Process-oriented individual who looks to maximize efficiencies in new or existing procedures
- Someone who is both independent in handling their responsibilities yet willing and able to collaborate with others
- Analytical mindset that can delve deep into metrics and data to find the narrative behind the numbers
- Comfortable working US EST morning hours and in a remote environment
Benefits
- Competitive salary
- generous paid time off policy
- charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- additional benefits offered
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