• Collaborates with cross-functional departments on projects in order to optimize system performance • Will maintain the payer database in relation to 835 and 837 transactional activities through the clearinghouse and EHR • Serves as a liaison between Services and IT to manage changes and/or issues with the clients electronic health record system • Supports the planning, development, implementation and upgrading of related software • Works closely with the Services team to design, configure, build and maintain work queues, claims edits, reporting, and other items specific to the clients electronic health record workflows • Responsible for implementing new systems, software release, system enhancements, training and day-to-day user related system problems • Provides training support for new and existing processes, in collaboration with other internal and external teams • Leads meetings with internal and external customers including third party vendors in a professional manner • Navigates several computer applications simultaneously; documents all actions taken in appropriate Revology and/or client systems • Complies with and holds with utmost regard all compliance requirements to protect patient privacy and confidentiality • Stays curious, kind and contributes positively to the Revology culture