Grafana Labs
Grafana Labs supports organizations’ monitoring, visualization and observability goals. 950,000+ active installations
Staff GTM Engineer – AI & Automation
Full-stack EngineerSoftware EngineerFull TimeRemoteTeam 501-1,000Since 2014H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
26 days ago
Salary
$175.0K - $210.0K / year
7 yrs expEnglishBig QueryCloudGoogle Cloud PlatformJava ScriptNode.jsPython
Job Description
• Build & operate GTM automation systems
• Build and operate reliable automation across custom code + orchestration tools (e.g., n8n/Workato/Make), including CI/CD, testing, deployment practices, and runbooks that keep iteration fast and safe
• Implement modular, scalable, multi-agent AI systems that operate 24/7 and integrate with marketing platforms (e.g., Customer.io, Marketo, Salesforce, BigQuery)
• Own technical direction for GTM automation: design data models, define API contracts, build shared libraries, and maintain reference architectures used across teams
• Review code, write tests, and maintain production reliability standards
• Operate, enable, and scale GTM workflows
• Partner with RevOps, Demand Generation, Regional Marketing, Events Marketing, & SDRs to solve workflow inefficiencies through agent-based solutions with measurable business outcomes
• Create reusable workflow templates, playbooks, and “how-to” docs so partner teams can safely self-serve common automations (with clear ownership and measurement)
• Provide hands-on technical support and troubleshooting for AI systems across teams
• Align AI chatbot systems across multiple teams (Marketing, SDR, Customer Success) to create unified prospect interaction routing.
• Build intelligent routing logic that determines when and how to engage human resources in prospect interactions.
Job Requirements
- 7+ years building production systems and integrations (software engineering, data/analytics engineering, business systems, or GTM engineering)
- 2+ years hands-on experience applying LLMs/AI to production workflows — not just prototypes
- Proven experience delivering AI-enabled systems or automation (0→1 or major expansions) with measurable business outcomes
- Strong in Python and JavaScript/Node.js with Git-based development workflows, code review practices, and testing discipline
- Deep familiarity with Google Cloud Platform, BigQuery, and Cloud Functions
- Hands-on experience with LLM frameworks and patterns: prompt engineering, RAG, function calling/tool use, agent orchestration, structured output parsing, and evaluation
- Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code) — you use AI to build AI systems
- Experience implementing automation systems, building agent workflows, and maintaining scalable infrastructure
- Proven ability to execute, prioritize, and deliver high-ROI AI automation projects
- Strong documentation skills and ability to communicate clearly with technical and business audiences
- Experience integrating with Salesforce (or similar CRM) and at least one marketing automation platform (Customer.io / HubSpot / Marketo)
- Background working with analytics, segmentation, and personalization platforms.
Benefits
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum.
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