Maker of the world’s most popular apps for online training, Articulate 360 and Rise. Trusted by 118,000+ orgs worldwide.

Senior Data Analyst, Product

Data AnalystData AnalystFull TimeRemoteTeam 201-500Since 2002H1B SponsorCompany Site LinkedIn

Location

United States

Posted

23 days ago

Salary

$115.6K - $153.2K / year

Bachelor Degree5 yrs expEnglishSQL

Job Description

• Collaborate closely with one of our product teams to collect and analyze data that helps us build the best experience for our customers. • Use structured and unstructured data to understand customer problems and behavior through statistical analysis and data visualization. • Conduct ad-hoc analyses and build data tools, such as dashboards and reports, to enable ongoing data exploration and improve our data infrastructure.

Job Requirements

5+ years of experience in data analysis, business intelligence, or a related quantitative field.
Demonstrated experience in product analytics for a B2B SaaS product, including funnel analysis, retention modeling, cohort analysis, and feature adoption metrics.
Strong proficiency in SQL, including both ad-hoc querying and data modeling for analytical reporting, especially for event-level datasets and behavioral analytics.
Strong experience instrumenting and validating product usage event data, preferably using Segment or comparable customer data platforms.
Experience with at least one data visualization platform (Looker or Metabase preferred) with the ability to design intuitive dashboards and optimize reporting structures.
Ability to validate data across complex or undocumented systems, ensuring accuracy and consistency across outputs.
Proven ability to translate product questions into structured analytical approaches that inform feature development and product strategy.
Experience partnering directly with product managers, UX researchers, and engineers to define metrics, design experiments, and support product discovery.
Ability to communicate user behavior insights in a compelling narrative that informs product decisions for both technical and non-technical stakeholders.