• Serve as a point-of-contact for assigned GWAC contract vehicles. • Support Sales and Business Development teams in understanding contract requirements and usage guidelines. • Assist in ensuring compliance with Federal Acquisition Regulations (FAR), agency policies, pricing rules, and contract-specific requirements. • Coordinate required reporting and contract deliverables. • Support contract business reviews with Government Program Offices. • Assist with vendor onboarding and ensure vendors understand compliance requirements. • Monitor Service Level Agreements (SLAs) and support performance tracking. • Promote customer satisfaction and compliant contract growth. • Support the Director in managing the full Order Management lifecycle from award through invoicing and collection – during the Director’s absence. • Process customer orders and generate purchase orders. • Maintain documentation flow from award through closure/delivery. • Support the purchasing manager by tracking purchase order status. • Coordinate with Finance to support invoicing and collection efforts. • Serve as the first point of escalation in resolving order, vendor, and invoice discrepancies. • Maintain accurate data entry within CRM and ERP systems. • Support proposal and sourcing efforts as needed. • Assist with documentation and implementation of process improvements.