• Provides advice and council in general associate relations issues. • Identifies breaches of culture and/or values that negatively impact workplace and addresses them. • Gathers information and resolution for investigations. • Ensures the same processes are followed in each business group. • Effectively executes human resources programs that support the business and drives consistency in practice of HR SOPs and employment law. • Drives consistency and best practices within multi-business client group. • Assists with leadership & associate development as well as performance management in assigned Services region. • Educates on existing enterprise HR tools and facilitates training sessions to ensure ongoing development (New Leader Assimilations, 360-degree feedback, Servant Leadership, Open Door Policy Training, Selection). • Acts as Associate Advocate, stays closely connected with client groups in the field through various listening mechanisms such as: town halls, associate feedback surveys, round tables and exit interviews. • In partnership with leaders, formulates solutions and action items to support positive associate experience.