Advanced Field Service Engineer

Field EngineerField EngineerFull TimeRemoteTeam 10,001+H1B SponsorCompany Site LinkedIn

Location

California + 5 more

Posted

25 days ago

Salary

$83K - $120K / year

Bachelor Degree5 yrs expEnglishAWSAzureCloudCyber SecurityOracleSQLVmware

Job Description

• Subject matter expert for OnGuard related projects • Hosting technical advisement calls and ownership of call agenda • Troubleshooting OnGuard security system issues – OS, Database, Services, Network other • Provide software and database expertise to customers and VAR project resources • Provide cybersecurity system hardening recommendations • Provide reporting on system support progress and set action items • System design and planning • Develop and implement system maintenance strategies • Evaluation, optimization, and development of access control business processes.

Job Requirements

5 or more years’ experience in providing technical solutions directly to customers in the security industry
5 or more years’ experience in technical project management
Ability to manage issues to a successful resolution and provide project subject matter expertise
Familiarity with OnGuard access control security software
Proficiency in MSSQL and Oracle database administration
Windows Server knowledge or certifications
VMWare / Server Virtualization
Cloud based server and SQL infrastructure (Azure and AWS)
Network planning and design knowledge or certifications
SQL / Oracle knowledge or certifications
Cyber Security certifications
Demonstrated success in managing projects
Ability to develop strong, long-term customer relationships
Excellent presentation skills with ability to communicate with all organizational levels
Ability to adapt quickly to new technologies
Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.