Huntress

Managed endpoint protection, detection and response for the 99% who need it most.

Marketing Campaign Operations Associate

OperationsOperationsFull TimeRemoteTeam 201-500Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

27 days ago

Salary

$80K - $90K / year

Bachelor Degree1 yr expEnglish

Job Description

• Support the end-to-end setup and deployment of multi-channel marketing campaigns in our MOPs-owned systems, ensuring accuracy and on-time delivery. • Support all recurring and required email marketing operations, including building emails, audience lists, templates, forms, and workflows, to support marketing team initiatives. • Manage the Priority Marketing Support inbox by filtering spam and routing high-value tickets (sales leads, partner inquiries, and webinar requests) to the appropriate stakeholders • Maintain database hygiene by processing manual unsubscribes and opt-outs across Zendesk and HubSpot. • Act as a liaison between customers and internal teams, using macros and CRM research to resolve general support requests and marketing inquiries. • Create, import, and refine audience lists based on defined criteria, manage suppression and exclusion logic, and help maintain a premium experience for our prospects and partners. • Execute “zero-defect” QA checks on campaigns and workflows—including links, personalization, copy typos, logic, rendering, and tracking—before they reach our audience. • Ensure campaigns are properly tagged and configured for tracking; assist in validating dashboards and basic reports so that stakeholders can trust the numbers they see. • Work with candor and a Give a $h*t mentality alongside Growth, Campaign, Events, and others in marketing to translate their requests into technically sound, operationally feasible programs. • Help maintain our project management boards (e.g., Monday.com), update statuses, and ensure that requests move smoothly through intake, review, build, QA, and launch.

Job Requirements

  • 1-3+ years of progressive experience in Marketing Operations, Marketing Automation, Demand Generation, or Email Marketing, with a focus on campaign support, executions, and systems.
  • Hands-on experience with a Marketing Automation Platform, ideally HubSpot (or similar tools like Marketo, Iterable, SFMC, Braze, etc.)
  • Familiarity with 6Sense, HighTouch, Sendoso, Zoom Webinar, or similar tooling.
  • Familiarity with project management tools to help support team priorities and communicate updates to internal stakeholders, ideally Monday.com (or similar tools like ClickUp, Asana, AirTable, Jira, etc.)
  • Proven ability to think strategically and turn high-level business goals into actionable programs.
  • Exceptional ability to proactively identify and resolve systemic bottlenecks and operational inefficiencies.
  • Excellent communication (written and verbal), multi-tasking, and scheduling skills.
  • The ability to work effectively with a remote team.

Benefits

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth

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