Evergreen Nephrology
Empowering nephrologists to transform kidney care and improve patient outcomes
Program Manager, Connected Care Program
Location
United States
Posted
16 days ago
Salary
$120K - $130K / year
Bachelor DegreeEnglish
Job Description
• As a Program Manager, Connected Care Program (CCP) with Evergreen Nephrology, you are responsible for Evergreen’s CCP operations on Fee For Service Chronic Care Management across multiple service provider accounts, overseeing a clinical team of 25–35 LVNs/LPNs and Care Managers.
• The PM owns: Staffing & span-of-control for large care teams
• KPI performance across multiple accounts
• Clinical workflow adherence
• Data hygiene
• Documentation quality
• Escalation oversight
• Client and provider partnership management
• Continuous improvement and operational scaling
• This is a high-accountability, metrics-driven, enterprise leadership role requiring exceptional operational discipline, clinical workflow insight, and the ability to create order and predictability across large, distributed care teams.
Job Requirements
- Registered Nurse (RN) required; candidates must have significant clinical experience working directly with high-acuity or complex-chronic populations
- Experience managing large clinical teams (25–35 staff), ideally in care management or population health.
- Strong operational leadership background in fee for services Chronic Care Management (CCM) and Transition of Care (TCM), case management, or remote care programs.
- Demonstrated ability to run KPI-driven operations with clear targets and accountability.
- Strong understanding of multi-chronic populations
- Experience working with EHR systems and care management platforms.
- High reliability mindset with strong documentation, workflow, and process rigor.
- Exceptional communication and stakeholder management skills (providers and lead clinical staff)
- Intermediate skills with MS Office Suite of products including Outlook and Teams
- Able to work effectively in a primarily remote environment:
- Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
- Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
- Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Benefits
- Paid time off starting at 4 weeks for full-time employees
- 12 paid holidays per year
- Medical, dental, vision and life insurance, including an HSA with employer match
- Reimbursement for continuing medical education for eligible roles
- A 401(k) program where Evergreen matches up to 4% of contributions
- Paid parental leave
- A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology
