The largest academic medical center in Alabama and a national leader in patient care, research and training.

Career Services Manager

ManagerManagerFull TimeRemoteTeam 10,001+Since 1945H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

26 days ago

Salary

$75.4K - $80K / year

Associate Degree3 yrs expEnglish

Job Description

• Drive Team Productivity and Quality: Ensure efficient and effective daily conversion of interviews, hires, and placements. Monitor and enhance team performance to meet quality standards. • Student and Alumni Support Management: Manage communication, forecasting, and support for UMA’s current students, graduating students, and alumni. Provide personalized guidance to help them navigate their career paths. • Graduate Career Development: Guide graduates through the entire interview and hiring process with multiple Allied Healthcare employers: Prepare graduates for interviews; Facilitate interview attendance; Assist with job offers and onboarding; Support graduates in their new roles. • Customer Service and Relationship Building: Handle manager-level customer service, re-engagement, and de-escalation calls, as necessary. Cultivate positive relationships with stakeholders, including students, alumni, and employers. • Team Member Call Monitoring: Conduct regular coaching sessions, monitor calls, and provide one-on-one development for all assigned team members. • Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture. • Perform other duties as assigned.

Job Requirements

Associate degree or equivalent work experience.
Experience in recruiting, career services, employment assistance, or sales.
Skills – people leadership, multi-tasking, ability to handle a high-pressure environment, interpersonal communication, and presentation skills.
Ability to professionally communicate fluently in verbal and written English.
Ability to support a diverse and inclusive work environment.
Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Benefits

Medical (including prescription), Dental, Vision (UMA subsidized)
FSA/HSA (Depending on Medical Plan chosen)
Basic Life Insurance (UMA paid)
Additional Voluntary Life Insurance (Team Member paid)
Employee Assistance Program – EAP (UMA paid)
Long Term Disability (UMA paid)
Short Term Disability (Team Member paid)
Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
Pet Insurance
Identity Theft Protection