• Manage client relationships and service client insurance needs • Prepare communication material about the student health insurance plan • Create and update student health insurance plan websites, including waiver and enrollment forms • Manage data transfer process between UHP and the client • Process enrollments, facilitate reconciliations, invoice clients, and coordinate the deposits of premium payments • Prepares, processes, reviews and monitors various documents such as premiums, policies, claims, applications, changes, etc. • Answer phone inquiries from medical providers, students, parents and school contacts about benefits, enrollment and other information • Create and package claim reports, and perform analysis for client • Collaborate with team members on new projects. Coordinate, develop ideas and formulate presentations • May need to provide field service, meeting with students and school administrators to explain insurance benefits • Develop marketing material, update prospect lists, coordinate mass emails