• Develop and execute program strategies for complex enterprise technology initiatives, ensuring alignment with organizational goals, digital transformation roadmaps, and stakeholder expectations. • Oversee the creation and management of integrated, resource-loaded master schedules, budgets, and risk management plans; adjust priorities based on evolving business needs and program critical path. • Serve as the single point of contact for program execution, facilitating communication between business units, IT, vendors, and executive leadership. • Ensure high customer and stakeholder satisfaction. • Lead change management strategy and execution, including stakeholder analysis, communications planning, training strategy, readiness assessments, and adoption metrics. • Partner with business leaders to ensure cultural, process, and behavioral changes are embedded for long-term success. • Lead enterprise change management efforts, identifying risks, dependencies, and impacts to business operations. • Develop and execute mitigation plans to ensure smooth adoption of new systems and processes. • Establish and manage program controls, success criteria, and KPIs. • Provide regular program status updates and executive-level briefings on progress, risks, and financial performance. • Partner with product owners, solution architects, functional leads, and operations to ensure successful system design, development, testing, deployment, and adoption. • Support opportunity analysis, vendor selection, and proposal development for new initiatives. Drive continuous improvement by leveraging lessons learned and industry best practices.