Neolytix

Optimizing Healthcare Organizations through Revenue & Cost Transformation #digitalhealth #medicalbilling #rpm #rcm #ccm

Korean Bilingual Medical Virtual Assistant – Customer Service

Customer SupportCustomer SupportFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

28 days ago

Salary

Not specified

KoreanEnglish

Job Description

• Prepares and assembles medical record documentation/charts for physician • Ensures medical record compliance by self-documentation attestation. • Updates patient history, physical exam, and other pertinent health information in the patient • Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. • Monitors the duration of basic lab results and screening procedures. • Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. • Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. • Demonstrate understanding necessary to assess, review and apply criteria

Job Requirements

  • Previous experience in a customer service or healthcare-related role preferred
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficiency in Microsoft Office and electronic medical records (EMR) systems
  • Compassionate and empathetic demeanor
  • Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
  • Webcam, Noise Cancelling headset, 30mbps internet speed or above
  • Dedicated place at home for work

Benefits

  • Complimentary Medical Coverage
  • Life & Disability Insurance
  • Opportunities for career advancement and professional development
  • Collaborative and supportive work environment

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