• Serve as a primary point of contact for all Tier 4 employee relations cases. Tier 4 cases are defined as complex investigations that involve multiple parties and require neutral third-party execution. • Conduct impartial, thorough, and timely investigations into employee relations issues; document findings and recommend appropriate actions. • Advise managers and advisors on workplace policies and best practices. • Support Business Partnerships team with performance management processes, including scorecards, disciplinary actions, and terminations, ensuring consistency and compliance. • Ensure compliance with federal, state, and local employment laws and regulations (e.g., wage and hour, leave laws, harassment prevention). • Maintain and update employee handbook, policies, and procedures in alignment with legal requirements. • Partner with Legal, as needed, on compliance-related matters. • Support audits, reporting, and documentation related to employment compliance. • Track and stay current on changes in employment law; provide practical guidance for the organization on when changes are necessary. • Provide support in the administration of the company’s leaves of absence and reasonable accommodations programs, working closely with our Payroll & Benefits Manager. • Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.