• Manage all aspects of schools’ network infrastructure, (servers, switches, firewalls, storage, etc.) to ensure devices remain current, supported, and performing to meet the demands of the schools. • Includes proactive tracking, planning and purchasing, installing, deploying, updating, repairing, etc. • Manage vendor relationships for outsourced systems and services, e.g., security, remote backups, VOIP phone services, internet service providers, etc. • Perform software and hardware installation for both onsite employees and remote school staff. • Maintain asset control for all school and corporate assets in the field, including managing lifecycle replacements of all IT assets, including certified destruction. • Use a centralized inventory management system, responsible for maintaining an up-to-date, auditable inventory of all technology assets for assigned schools. • Partner with school management and Stride finance to establish annual budgets and control technology costs. • Complete all tickets escalated from the Stride IT Service Desk. • Provide 24/7/365 on-call support when warranted. • Perform troubleshooting and problem analysis for the purpose of diagnosing, repairing and/or replacing equipment. • Report and escalate system issues to the Manager, Regional Technology as appropriate. • Proactively identify recurring technology issues for further address by management. • Travel onsite when required