Patient Enrollment Manager

Full TimeRemoteTeam 201-500Since 2000H1B SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

19 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Provide leadership and direct supervision to a distributed team of Patient Enrollment Coordinators across multiple research sites. • Drive recruitment and enrollment performance by establishing clear expectations, accountability standards, and measurable outcomes. • Partner closely with Marketing and Clinical Operations to align recruitment strategy with real-time site capacity and study timelines. • Interpret and operationalize clinical study protocols, including inclusion/exclusion criteria and visit schedules, into effective screening workflows. • Develop, maintain, and ensure compliance of patient screeners, qualification scripts, and enrollment processes. • Monitor individual and team performance through KPIs, dashboards, and reporting to support data-driven decision-making. • Identify operational bottlenecks, conversion challenges, and workflow gaps, implementing corrective action plans to improve efficiency. • Provide regular enrollment forecasts, performance updates, and strategic insights to senior leadership while staying current on best practices in patient recruitment and retention.

Job Requirements

  • 5-7+ years of experience in clinical research, including at least 3 years in a management role
  • Experience working with CTMS platforms
  • Clinical Conductor/Realtime, Dialpad recruitment tracking systems, and performance dashboards
  • Demonstrated success driving patient recruitment and enrollment performance across multiple studies or sites
  • Strong understanding of clinical trial processes and inclusion/exclusion interpretation
  • Excellent leadership, coaching, and performance management skills
  • Strong analytical skills with the ability to translate data into actional operational improvements
  • Clear and effective communication across cross-functional teams
  • Ability to operate effectively in a fast-paced, metrics-driven environment requiring collaboration across multiple departments and studies.
  • Proven ability to establish and manage KPIs tied to conversion rates, show rates, and enrollment outcomes

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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