• Own success metrics for a portfolio of established Mid-Market and Enterprise districts. • Lead district professional development training sessions ensuring engagement and quality delivery. • Drive increased product adoption and depth of usage across schools, departments, and user groups. • Analyze district-level usage, engagement, and outcome data to assess account health and identify expansion opportunities. • Build and maintain strong director and executive-level relationships within each district. • Develop and execute account growth strategies that increase product reach and multi-threaded engagement. • Lead renewal strategy and execution to ensure high retention rates. • Identify and pursue expansion opportunities aligned to district goals. • Provide structured, actionable customer feedback to the Product Team gathered through ongoing district engagement. • Continuously document district goals, challenges, risks, and growth opportunities. • Maintain accurate and detailed account records in CRM systems such as Salesforce, Gainsight, or similar CS tools.