• Design and develop complex infrastructure solutions across network, compute, telephony, platform, middleware, and database technologies, ensuring technology currency and capacity alignment with SLAs. • Establish and maintain hardware and software performance standards while serving as the SME for emerging technologies and strategic vendor solutions. • Lead infrastructure design for major projects, collaborating with IT stakeholders, service owners, and vendors to ensure solutions align with architectural intent. • Ensure operational readiness through performance tuning, systems support, incident resolution, and planning and execution of software installations and upgrades. • Maintain standardized engineering procedures and contribute to broader architectural roadmaps, strategies, and standards. • Present new technologies to leadership and mentor junior team members to support capability growth and consistency across the team.