Exceptional customer service and business process outsourcing for high-growth companies
Bilingual Customer Service Associate – Malagasy
Location
United States
Posted
37 days ago
Salary
Not specified
Job Description
Job Requirements
- Excellent oral and written communication skills in both English and Malagasy
- Ability to provide customer support over various platforms (email, chat, phone, etc.)
- Proven experience in customer service, preferably in the BPO industry
- Ability to work in a fast-paced environment
- Flexible and willing to be assigned in a voice, non-voice or blended programs
- Knowledgeable about Microsoft Office applications with Average MS Excel Skills
- Ability to convey information effectively
- Must be willing to take part in required initial training
- Excellent problem solving skills
- Flexibility to work multiple shifts during the weekends or on holiday
- Excellent organizational skills and attention to detail
- Ability to work with minimal supervision
- Some analytical skills
- Some technical abilities
Benefits
- Exceptional work environment
- Work-from-Home PLUS model
- Positive, encouraging culture
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