• Be a great facilitator and problem solver building relationships internally and externally, focused around enabling customer growth, satisfaction, and product loyalty. • Develop strong relationships with key stakeholders of our customers ensuring the best possible customer experience. • Monitor customer’s usage of product(s) and services helping grow monthly recurring revenue by driving adoption and identifying new upsell and cross-sell opportunities. • Develop individual success plans for each customer to ensure adoption, expansion, and loyalty across your portfolio. • Be an expert on the EverHealth Platforms maintaining a deep understanding of our technology and products. • Have general knowledge of our EverHealth portfolio of products and how they add values to our customers. • Understand customer needs and identify and share best product workflows that help them close process gaps and improve success metrics.