• Review and audit labeled datasets for text and image-based content to ensure accuracy, consistency, and adherence to guidelines. • Document and share feedback with individual labelers; provide actionable and constructive feedback. • Identify trends and insights in quality performance and mitigate quality issues. • Communicate quality trends and calibrate with the customer on instructions and edge cases. • Evaluate AI-generated responses for correctness, clarity, relevance, and alignment with task instructions. • Apply Consumer Packaged Goods domain knowledge to classify and describe products. • Collaborate with cross-functional teams to update labeling workflows and improve quality. • Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement. • Generate responses with intentional but realistic grammar, spelling, and structural errors as required. • Run calibration sessions to align QA standards and help train new reviewers or analysts. • Adapt quickly to evolving guidelines, new task types, and AI model updates; ensure documentation is up to date.