Blackbird Labs

Rewards, access, and benefits at restaurants you love. We got you. NYC | SF | CHS | Everywhere Soon

Field Operations Contractor

OperationsOperationsContractRemoteTeam 11-50Since 2022H1B SponsorCompany SiteLinkedIn

Location

Colorado

Posted

36 days ago

Salary

$30 / hour

English

Job Description

• Coordinate on-site installations and onboarding for new restaurant partners • Set up hardware and software according to site-specific requirements • Train/retrain front-of-house staff and management on product usage and best practices • Act as a trusted point of contact for operators during and after launch • Troubleshoot issues in real-time and relay insights to the internal team • Help maintain momentum post-launch to ensure product adoption and partner satisfaction

Job Requirements

  • You’ve worked in or closely with the hospitality industry (restaurants, tech vendors, POS providers, etc.)
  • You're tech-savvy and a quick study - comfortable picking up new systems to support partner setup, troubleshooting, and account management.
  • You’re organized, hands-on, and not afraid to roll up your sleeves
  • You’re a strong communicator who can build quick rapport with operators and staff
  • You have flexible availability and can adapt to changing field needs (some early mornings/evenings)
  • You’re based in Denver/Boulder and have reliable access to transit

Benefits

  • Competitive Compensation: Target hourly wage: $30/hour based on experience
  • Commitment to Equal Opportunity

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