Provide best practice support, break/fix, and build for the Vault application infrastructure Monitor alerts and troubleshoot critical production issues impacting end-users including system unavailability and data integrity issues Build out and deploy new infrastructure Provide support to developers during regular code releases Software deployment, configuration management, and performance management in the AWS environment Document new processes and keep existing documentation and tools up to date as the environment changes Continuously learn and innovate. Participate in developing new solutions to complex problems. Cross train with other team members to share knowledge and learn from others