• Provides technical support for multiple BillingCenter functions and integrations • Develops, documents and executes unit test cases • Owns and resolves complex technical problems and issues with assigned applications and work processes • Review and recommend test plans for impacted areas and end to end test coverage • Keeps manager, project teams/managers and business customers informed of activities and problems within assigned areas of responsibility • Recommends improvements to existing processes or proposes new ones • Ensure reviews for quality of application software designs are scheduled and conducted • Consults with internal and external customers on the utilization of applications computing technologies • Leads projects across technical disciplines; plans for the appropriate resources needed • Develop technical knowledge and performance skills of IT projects teams • Researches, evaluates and recommends new technologies • Implement and support proof-of-concept activities for new technologies • Develops and obtains sign offs on technical specs, design documents, functional designs and requirements • Guide teams on long term solutions for resolving frequently occurring production problems and reducing defect leakage • Ensure code is being developed per standards with focus on maintainability and unit test cases being developed • Ensure batch cycles are being executed according to plan and that defects are resolved in an accurate and timely fashion • Lead team in successful completion of phase gates for projects