• Lead the vision and strategy for product design across our CRM platform, ensuring consistency and excellence in both web and mobile experiences • Drive the evolution of our design system, establishing patterns and components that scale across products • Create high-fidelity designs, interactive prototypes, and detailed specifications • Mentor and guide other designers, fostering a culture of design excellence and innovation • Partner with Product and Engineering leadership to influence product strategy and roadmap • Champion user-centered design practices throughout the organization • Facilitate design reviews and provide constructive feedback to raise the bar for design quality • Own projects end-to-end and deliver enterprise-grade user experiences used by global pharmaceutical and biotech customers