Veeva Systems
The Industry Cloud for Life Sciences
Technical Instructor – Regulatory
Location
Pennsylvania
Posted
166 days ago
Salary
$70K - $120K / year
3 yrs expEnglishCloudVault
Job Description
• Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with potential on-site travel
• Train and educate platform architects, developers, administrators, business analysts, and super users on Veeva Vault RIM products
• Proactively maintain, develop, and strengthen training delivery expertise and technical product knowledge
• Collaborate with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to develop, refine, and maintain training programs
• Participate in and lead initiatives that support Veeva’s business goals and improve learner experience
• Identify and highlight enhancements in training delivery approach and content; champion continuing development and ongoing learning opportunities
• Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
Job Requirements
- Direct experience working in or supporting Regulatory Affairs, Regulatory Operations, or RIM processes within the life sciences industry (e.g., Pharmaceuticals, Biotech, Medical Devices)
- 3+ years of experience delivering technical training on enterprise software, ideally in a SaaS or cloud-based environment, with a focus on external customer education
- Familiarity with Veeva Vault RIM or similar RIM systems (e.g., Document Management, Submission, Registration, and Health Authority interactions)
- Strong facilitation and presentation skills, with demonstrated success delivering training in-person and virtually to cross-functional stakeholders
- Proficient in applying adult learning principles, instructional design methodologies, and using feedback to continually improve training programs
- Highly organized with a customer-first mindset and attention to detail; able to translate technical concepts into accessible language for different user groups
- Fluent in English (verbal, reading, and written); additional language proficiency is a plus
- Willingness to travel up to 20% to deliver on-site training, including international travel as needed
- Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Work Anywhere (flexibility to work from home or in the office)
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