Product Manager

Product ManagerProduct ManagerFull TimeRemoteTeam 5,001-10,000H1B SponsorCompany Site LinkedIn

Location

Virginia

Posted

164 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Deliver a 2026 roadmap that scales Loop to more 211s and pilots peer-informed recommendation flows (“invisible intelligence”). • Strengthen product analytics and reporting (caller outcomes, connection rates, provider capacity signals) and ship improvements to the provider reports and dashboards. • Run discovery with 211 leadership and front-line specialists; validate/prioritize features that improve referral success and follow-up quality. • Stand up an experiment pipeline (hypothesis → metric → test → decision) for messaging, workflows, and matching logic.

Job Requirements

5+ years in product management delivering B2B2C/B2C platform products; evidence of outcome-oriented roadmapping and shipping impactful products.
Strong discovery skills with operational partners (contact centers, government, nonprofits, vendor-management, or similar).
Fluency with product analytics and experimentation (A/B tests, cohort analysis, metric design).
Excellent written communication (clear PRDs, stakeholder updates, decision memos).
Comfortable facilitating agile rituals and collaborating deeply with engineers and data teams.

Benefits

Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.