• Design and implement Salesforce solutions aligning with business goals across marketing, sales, and service • Translate business requirements into Salesforce features using best practices in configuration and custom development • Build scalable solutions including Flows, custom objects, validation rules, Apex classes, and Lightning components • Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools • Collaborate with product owners, analysts, and technical stakeholders to gather requirements and conduct design reviews • Document solutions, user stories, and technical processes to support smooth handoffs to the Run Team • Coordinate training, walkthroughs, and knowledge transfer sessions for Run Team • Ensure proper deployment and environment strategy is followed for releases and provide post-deployment support • Manage configuration items such as profiles, permission sets, page layouts, and automations • Maintain clean data practices through deduplication, validation, and system governance • Stay current on Salesforce releases and recommend AppExchange solutions and platform governance