• The Security Engineer designs, implements, and maintains secure network access solutions for our customer's (Palo Alto) enterprise environment. • Will work closely with network, cloud, and IT operations teams to optimize performance, troubleshoot issues, and ensure compliance with organizational security standards. • Follow all Secur-Serv requirements, policies, procedures, and management directions • Migrate customers from legacy firewall technologies to Palo Alto Networks platforms • Build custom security policies and application signatures, configured for our client’s needs • Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services • Provide after-hours and weekend on-call support as needed to support maintenance activities • Analyze logs and events from the solution to perform initial troubleshooting and issue identification • Work with our Technical Assistance Center to troubleshoot and diagnose support cases • Maintain the Company's solution and provide mentorship on code upgrades and best practices • Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope